Shipping Policy

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SarvamCart provides doorstep delivery across India and worldwide. This page outlines our shipping, returns, and refund policies so you know exactly what to expect when you shop with us.

1

Shipping Policy

  • SarvamCart provides doorstep delivery across India and worldwide.
  • Shipping charges are calculated based on the product weight, package dimensions, destination, and courier service availability.
  • Delivery timelines may vary depending on the shipping location and customs clearance requirements for international orders.
  • Customers will receive tracking details once the order is dispatched.
  • Any delays caused by courier companies, customs authorities, natural disasters, strikes, or unforeseen circumstances are beyond our control.
2

Returns & Refunds Policy

  • We do not accept returns, exchanges, or cancellations after an order has been shipped or delivered.
  • Returns are considered only if the product is received damaged during transit.
  • A complete unboxing video is mandatory for any damaged product claim.
  • The unboxing video must clearly show the sealed package, shipping label, opening process, and damaged product without any cuts or edits.
  • Return requests must be submitted within 24 hours of delivery.
  • Claims submitted without proper proof or after the specified time period may be rejected.
  • After verification and approval, SarvamCart may offer a replacement, store credit, or refund at its sole discretion.
  • Products damaged due to misuse, improper handling, normal wear and tear, or customer negligence are not eligible for replacement or refund.
  • SarvamCart reserves the right to reject fraudulent, incomplete, or unverifiable claims.
3

How to Submit a Return Request

All return requests must be sent only to our official support email address along with:

  • Complete unboxing video
  • Clear photos of the damaged product
  • Order number and invoice details
4

Important Notice

By placing an order on SarvamCart, customers acknowledge and agree to our Shipping, Return, and Refund Policies. As we source products directly from manufacturers and importers at the lowest possible prices, all sales are considered final except for verified transit damage claims supported by valid unboxing proof.