Terms & Conditions

Home / Terms & Conditions

Welcome to SARVAM CART, By using our application, website, and services, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1

Product Availability & Color

  • No color choice is available for any product.
  • Product color will be provided as per available stock only.
  • All product videos and images are for reference purposes only.
  • Actual products may vary slightly.
2

Cancellation Policy

Customers are not allowed to cancel more than 3 orders within a one-month period.

Excessive order cancellations may result in account restrictions or refusal of service.

3

Warranty & Guarantee

No guarantee or warranty is available on any product sold by SARVAM CART.

SARVAM CART does not sell branded products unless specifically mentioned.

4

Delivery & Transport Responsibility

SARVAM CART is not responsible for any transport damage after product delivery.

Customers are advised to check products carefully at the time of delivery or pickup.

5

Minimum Order Amount

For customers in Surat: Minimum order amount is ₹50.

For customers outside Surat: Minimum order amount is ₹2000.

Courier charges will apply for out-of-Surat orders.

6

Return & Replacement Policy

Please pay attention to local sellers and inspect goods carefully before accepting delivery. After purchase or delivery, SARVAM CART does not accept returns or replacements for any product.

7

Self Pick-Up & Delivery

Customers in Surat can choose self pick-up of orders.

SARVAM CART does not provide delivery services in Surat.

8

Out of Surat Parcel Opening Policy

  • Customers outside Surat must record a 360° video while opening the parcel.
  • Missing item claims will only be accepted if a complete parcel opening video is provided.
  • Claims without opening video proof may be rejected.
9

Customer Conduct

Verbal or written abuse, threats, harassment, or inappropriate behavior toward SARVAM CART employees, sellers, members, or representatives will result in immediate termination of services.

10

Legal Use of Services

Customers may not use SARVAM CART services for illegal or unauthorized purposes. Users must comply with all applicable laws, regulations, and service obligations while using the platform.

11

Service Modification

SARVAM CART reserves the right to modify, suspend, or terminate services at any time without prior notice.

Certain features or services may not be available in all locations or jurisdictions.

12

Right to Refuse Service

SARVAM CART reserves the right to refuse service to anyone for any reason at any time.

13

Acceptance of Terms

By placing an order or using SARVAM CART services, you agree to follow all Terms & Conditions mentioned above.